Frequently Asked Questions (FAQs)

1. How long does it take to complete a custom order?

Custom orders typically take 7–14 business days, depending on the complexity of the design and our current workload. Rush orders may be available for an additional fee.

2. Can I provide my own fabric?

Yes, you may provide your own fabric, subject to approval by our team to ensure it is suitable for the requested design.

3. What if I’m not satisfied with my order?

If your order does not meet the agreed specifications, please contact us within 7 days of delivery. We’ll work with you to resolve the issue, which may include alterations or, in rare cases, a refund.

4. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary by location. Contact us at support@dmktailors.com for a quote.

5. How do I care for my tailored garments?

Care instructions will be provided with your order. Generally, we recommend dry cleaning or hand washing, depending on the fabric.